Promoted publications

Please read and enjoy papers from previous special issues promoted in AIRSI.

Published Special Issues

• Automated forms of interaction in services: current trends, benefits and challenges
  Issue 13-14, Vol. 43 (November 2021) The Service Industries Journal
• Artificial Intelligence in Hospitality and Tourism
  Issue 11 Vol. 33 (November of 2022) International Journal of Contemporary Hospitality Management
• Implementing Industry 4.0 Technologies in Services: Challenges and Reinventions
  Issue 1, (March 2023) Service Business
• New horizons in customer experience: Exploring human embrace of Technologies 4.0 from a marketing perspective
  Issue 11, Vol. 40 (November 2023) Psychology & Marketing

Special Issues in Progress

• The Future of Work – Service Employee-(Ro)bot Collaboration
  Journal of Service Management
• Immersive Technologies in Hospitality and Tourism
  International Journal of Contemporary Hospitality Management